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FAQ

Can I order even if it's less than the minimum order? TOP

Yes, you can order less than the wholesalers minimum order quantity but there will be no discount and you will be paying the retail price.
 

What is the minimum quantity order? TOP
Our wholesalers minimum quantity order is depending on the design or item.

For Wholesale Order - Can I mix the style per dozen? TOP

No.

Do you ship international? TOP

Since we accept international order therefore we can ship international.

Is the handling fee and shipping charges refundable? TOP

The handling fee and shipping charges are non-refundable. Please read our Terms and Conditions.

Do you have an Ex Stocks? TOP
Yes, we have but unfortunately, due to high demand of the product some items are out of stock.

Can I request samples? TOP

Yes you can. Please check our retail price for the samples. Purchasers are responsible for the shipping. We do not give out free samples.

What is the availability of the product? TOP
Please check our Terms and Conditions under SHIPMENT SCHEDULES.

Do you have a phone number where I can call? TOP
Since we are an online shop and everything is done through online, we do not have phone numbers listed on the site. Please contact us through email at inquire@pettreetopia.com. But we do contact customers on a case to case basis.

Is your price on the site the retail or the wholesale? TOP

Prices presented on the website are all wholesale price.

Do you give wholesale discount? TOP
Yes, we give wholesale discount. Must be an appove wholesaler to avail it.

Requirements to become an approve wholesaler TOP
Please visit our "DOWNLOAD" link. Click on the "WHOLESALER APPLICATION". Additional required information are found on the application.


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